{"id":370518,"date":"2025-07-17T12:05:20","date_gmt":"2025-07-17T10:05:20","guid":{"rendered":"https:\/\/cecot.org\/?post_type=esdeveniment&#038;p=370518"},"modified":"2025-09-02T09:15:47","modified_gmt":"2025-09-02T07:15:47","slug":"salesforce-com-millorar-lexperiencia-de-client-amb-crm-les-seves-aplicacions-i-la-ia","status":"publish","type":"esdeveniment","link":"https:\/\/cecot.org\/es\/esdeveniment\/salesforce-com-millorar-lexperiencia-de-client-amb-crm-les-seves-aplicacions-i-la-ia\/","title":{"rendered":"Salesforce: Com millorar l\u2019experi\u00e8ncia de client amb CRM, les seves aplicacions i la IA"},"content":{"rendered":"\n<p>En aquesta sessi\u00f3 descobrirem com Salesforce pot ajudar les empreses a oferir una experi\u00e8ncia de client excepcional mitjan\u00e7ant l\u2019\u00fas del seu CRM i les seves aplicacions integrades. Parlarem de com centralitzar dades, automatitzar processos i utilitzar la intel\u00b7lig\u00e8ncia artificial per anticipar necessitats, personalitzar interaccions i augmentar la satisfacci\u00f3 i fidelitzaci\u00f3 dels clients<\/p>\n","protected":false},"featured_media":370522,"menu_order":0,"template":"","categories":[731],"class_list":["post-370518","esdeveniment","type-esdeveniment","status-publish","has-post-thumbnail","hentry","category-esdeveniment-cercle"],"_links":{"self":[{"href":"https:\/\/cecot.org\/es\/wp-json\/wp\/v2\/esdeveniment\/370518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cecot.org\/es\/wp-json\/wp\/v2\/esdeveniment"}],"about":[{"href":"https:\/\/cecot.org\/es\/wp-json\/wp\/v2\/types\/esdeveniment"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cecot.org\/es\/wp-json\/wp\/v2\/media\/370522"}],"wp:attachment":[{"href":"https:\/\/cecot.org\/es\/wp-json\/wp\/v2\/media?parent=370518"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cecot.org\/es\/wp-json\/wp\/v2\/categories?post=370518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}